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Pittsburgh Website Rescue Services

tripleNERDscore helps Pittsburgh-area organizations take over, stabilize, and improve websites another team built. Our McKees Rocks engineers assess legacy CMS installs, broken integrations, security issues, and performance problems before recommending repairs or a rebuild.

Get Back on Track with Our Site Rescue Services

An inherited website can come with missing documentation, old dependencies, and features nobody wants to touch. We assess what is broken, protect what can be recovered, and agree on a plan to stabilize the site. Tell us what happened so we can confirm availability and the next step.

Our Approach

1
We Listen

We start by understanding the nature of your site emergency. By listening to your immediate needs and concerns, we tailor our rescue efforts to provide swift and effective solutions.

2
We Learn

We conduct a thorough assessment of your website to identify the root cause of the problem. Our team quickly learns the specifics of the hack or downtime issue to devise the best recovery strategy.

3
We Launch

Our experts implement immediate fixes to stabilize your website. Whether it's re-hosting, removing hacked code, or patching vulnerabilities, we launch rapid interventions to get your site back up and running.

4
We Look

We continuously monitor your site post-recovery to ensure stability and security. By keeping a close eye on performance and potential threats, we make sure your site remains safe and functional.

5
We Lift

We can scope ongoing maintenance, dependency updates, and monitoring to reduce the risk of recurring issues. We agree on responsibilities and support expectations with your team.

Site Rescue Services

Let's talk about the specifics of how we can help.

Emergency Recovery

We assess outages, failed deployments, and suspected compromises, then prioritize recovery work. Availability, access, backups, and the cause of the failure determine the response plan.

Hacked Site Cleanup

We investigate suspected malicious code, identify affected components, and plan cleanup and repairs. Updates, access controls, and monitoring help reduce the risk of recurrence.

Re-hosting Services

If your current hosting environment is compromised or insufficient, we offer re-hosting services to a more secure and reliable server. We handle the migration process smoothly to minimize downtime.

Security Enhancements

Post-recovery, we implement robust security measures to protect your website from future threats. Our security enhancements include regular updates, vulnerability patches, and proactive monitoring.

Performance Monitoring

We continuously monitor your site’s performance to ensure it remains stable and secure. Our proactive approach helps prevent issues before they escalate, keeping your website running smoothly.

Repair, upgrade, or rebuild?

We explain what can be preserved and what needs replacing. For a documented rebuild, see Leslie Fisher's outdated ExpressionEngine site redesign. That is a redesign example, not an emergency-recovery case study.

For legacy EE installations, explore ExpressionEngine upgrades. For broader project needs, see our Pittsburgh web development service.

Website rescue questions

Can you rescue a website without rebuilding it?

Often, the first step is a focused repair or upgrade rather than a rebuild. We inspect the code, hosting, CMS, and integrations to identify what can be kept. You receive a prioritized plan before larger changes begin.

What access do you need to assess an inherited website?

We start with the website URL, the symptoms, and what changed recently. We then arrange appropriate access to hosting, the CMS, code, and backups through a secure process. Do not send passwords through the contact form.

Can you help with old ExpressionEngine or WordPress sites?

Yes. We review versions, add-ons or plugins, templates, and hosting requirements to plan repairs or upgrades. We test changes and agree on a deployment and rollback plan before applying them to production.

How quickly can you recover a broken website?

Recovery depends on the cause, available backups, access, and the condition of the code and hosting. Contact us with the issue so we can confirm availability and scope. We do not promise a recovery time before assessing the site.

Ready to get started?

Oh...our nerdiness knows few bounds. Reach out and get a free consultation.