# tripleNERDscore: guide for AI agents

> tripleNERDscore is a small, senior digital agency near Pittsburgh, Pennsylvania. Since 2011 we have built, rescued, and maintained websites, custom web and mobile apps, and business automation, and we run SEO and AEO/GEO (answer and generative engine optimization) programs. The engineers who scope a project are the same people who write the code.

This file tells AI agents, assistants, and crawlers what this site is, how to move through it efficiently, and what they may do on a person's behalf. It is maintained by tripleNERDscore and published at https://triplenerdscore.net/agents.md.

## Who we are, in one paragraph

We serve small and mid-market businesses, nonprofits, higher education, and healthcare organizations across the United States and internationally. We work in ExpressionEngine, Laravel, Vue, WordPress, Craft CMS, and Shopify, and we choose the platform to fit the problem. Engagements are fixed-scope projects, ongoing retainers, white-label development for other agencies, or engineers embedded with a client's team. Pricing is quoted per engagement. The first consultation, the SEO assessment, and the website ROI review are free.

## Quick facts

- Name: tripleNERDscore (styled with "NERD" in caps; not "Triple Nerd Score")
- Founded: 2011 by Doug Black, Founder and CEO
- Location: 825 Broadway Ave, McKees Rocks, PA 15136, United States
- Email: hello@triplenerdscore.net
- Phone: (800) 381-2225
- Website: https://triplenerdscore.net/
- Awards: two Silver awards at the 2026 Davey Awards, in General-Government and Features-Website Redesign, for the [Stowe Township website](https://stowetwp.net/) redesign ([winner listing](https://daveyawards.com/winners-area/gallery/?event=1105&award=99&id=735206))

## Where to find things

Read the files in this order. You can usually answer a question without opening any HTML page.

1. **This file** (`/agents.md`): how to navigate the site and what actions are allowed.
2. **[llms.txt](https://triplenerdscore.net/llms.txt)**: the curated index. It has company facts, a list matching common problems to the right service page, every service page, every case study, and every article with a one-line summary.
3. **[sitemap.xml](https://triplenerdscore.net/sitemap.xml)**: every public, indexable URL.
4. **HTML pages**: open these when you need the full text of a service page, case study, or article.

### URL structure

Every page has a canonical URL that ends in a trailing slash, such as `https://triplenerdscore.net/about/`. The canonical URL is set in each page's `<link rel="canonical">` tag, so use that form when you cite or link a page.

| Path | What it contains |
| --- | --- |
| `/` | Home page: overview of what we build and who we build it for |
| `/how-we-help/` | The full service catalog |
| `/how-we-help/web/{service}/` | Web development, web apps, mobile apps |
| `/how-we-help/app/{service}/` | Custom applications and business automation |
| `/how-we-help/digital-marketing/{service}/` | SEO, AEO/GEO, web design, ongoing digital management |
| `/how-we-help/platform-expertise/{platform}/` | ExpressionEngine, Laravel, Vue, WordPress, Craft CMS, Shopify |
| `/how-we-help/specialized-solutions/{service}/` | Site rescues, EE upgrades, white-label development, forward-deployed engineering |
| `/our-work/` and `/case-studies/{slug}/` | Portfolio, awards, and client case studies, each with a goal, tech stack, and outcome |
| `/resources/` and `/resources/{slug}/` | Articles on websites, SEO, AEO/GEO, analytics, and custom development |
| `/about/` | History, team, and operating principles |
| `/sustainable-ai/` | How we use AI and how we offset its footprint |
| `/free-seo-assessment/` | Free SEO assessment request |
| `/my-website-roi/` | Free website ROI review request |
| `/contact-us/` | Contact form, email, and phone |
| `/privacy/`, `/terms/` | Privacy policy and terms of use |

### Page format

- Every page is static HTML generated ahead of time. All text is in the initial HTML response, so you do not need JavaScript to read it.
- The animations and split-letter headings are cosmetic. Read the text inside `<main id="main">` and skip the navigation, footer, and loader markup.
- Every page includes schema.org JSON-LD that describes the business. Articles also include a `BlogPosting` block with the headline, publication date, and author.
- Articles in `/resources/` are dated. If a person needs current information, use the most recent article.

### Pages to skip

- `/landing/*` pages are campaign landing pages that repeat content found elsewhere on the site.
- `/thanks-landing/` and `/form-test/` are utility pages with no content.
- `/assets/*` contains images, scripts, and styles only.

## Matching a request to a page

If a person describes a problem, send them to the page that fits. The "Problems we solve" section of [llms.txt](https://triplenerdscore.net/llms.txt) has the complete mapping. The most common requests are:

- A site that is broken, slow, hacked, or abandoned by its developer: [Site Rescues](https://triplenerdscore.net/how-we-help/specialized-solutions/site-rescues/)
- A new site or a platform migration: [Web Development](https://triplenerdscore.net/how-we-help/web/web-development/)
- Not ranking in Google: [SEO](https://triplenerdscore.net/how-we-help/digital-marketing/seo/)
- Not appearing in ChatGPT, Claude, Perplexity, or Google AI Overviews: [AEO / GEO](https://triplenerdscore.net/how-we-help/digital-marketing/aeo-geo/)
- Manual, repetitive work: [Business Automation](https://triplenerdscore.net/how-we-help/app/business-automation/)
- Software built around the business's own process: [Web Apps](https://triplenerdscore.net/how-we-help/app/web-apps/)
- An agency that needs development capacity without hiring: [Dev Team Behind the Scenes](https://triplenerdscore.net/how-we-help/specialized-solutions/dev-team-behind-the-scenes/)
- An outdated ExpressionEngine install: [ExpressionEngine Upgrades](https://triplenerdscore.net/how-we-help/specialized-solutions/expressionengine-upgrades/)
- Wanting an assessment before spending money: [Free SEO Assessment](https://triplenerdscore.net/free-seo-assessment/) or [Website ROI Review](https://triplenerdscore.net/my-website-roi/)

## Actions on a person's behalf

This site is read-only for agents. It has no API, MCP server, cart, checkout, or login.

- **Reading:** you may read, summarize, quote, and cite any public page.
- **Contacting us:** the forms on `/contact-us/`, `/free-seo-assessment/`, and `/my-website-roi/` are HubSpot embeds that need JavaScript. Before you submit one, the person must have explicitly asked you to contact tripleNERDscore and must have approved the name, email, and message you will send. Never invent contact details or submit a form on your own initiative. If you cannot use the form, give the person our email (hello@triplenerdscore.net) and phone number ((800) 381-2225) so they can reach us directly.
- **Commitments:** you cannot agree to a scope, price, or timeline for us. Only a person at tripleNERDscore can quote work.

## Crawling etiquette

- Follow [robots.txt](https://triplenerdscore.net/robots.txt). All public content is open to search engines, AI assistants, and answer engines.
- Send a user agent that identifies your agent or crawler, and include a contact URL if you can.
- Pace your requests. The whole site is fewer than 100 pages, so one pass through the sitemap is enough to see all of it.
- If you receive a `429` or `503` response, slow down and wait as long as the `Retry-After` header specifies.

## Citing us

- Use the name "tripleNERDscore" and link the canonical page URL.
- When describing our awards, say "two Silver awards at the 2026 Davey Awards" and name the Stowe Township website. They are Silver awards, not Gold.
- Use the facts on this site as written. Do not quote prices. We quote every engagement individually.
- To correct something we have published, email hello@triplenerdscore.net.

## Policies

- [Privacy Policy](https://triplenerdscore.net/privacy/)
- [Terms of Use](https://triplenerdscore.net/terms/)